Shipping policy

WHERE DOES MARY LOUISE COSMETICS SHIP TO: 

Mary Louise ships internationally  However, we do not regulate or control parcel fees for various countries if they may apply.

 

WHEN WILL MY ORDER SHIP?: 

Here’s how it works: you order, we process, then we ship. Ordering takes a few seconds. Processing takes  2-5 days (and orders placed after 5 pm PST are processed the following business day(s)). Please allow 48 hours for your tracking number to update and up to 10 days for delivery time, depending on where you are located. Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. Then your goodies are on the way!

 

HOW CAN I EDIT MY SHIPPING ADDRESS?: 

If you need to update/change your shipping address, please contact one of our customer service representatives at support@mymarylouise.com, and we can assist you.

 

IM HAVING ISSUES WITH TRACKING MY ORDER: 

Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us at support@mymarylouise.com. We can assist you with tracking your items.